Senior Associate, Quality Systems (sg214)

  • Contract Duration: 6+ months, possible extension and/or conversion to FTE.
  • Research & Development
  • Boston, MA

Website Lenox Executive Search


Lenox Executive Search is looking for a creative, resourceful, integrative thinker for a role as a Senior Associate, Quality Systems. The successful candidate will work as part of the Quality Systems team to provide support for Veeva electronic Quality Systems. This is a six month contract role with possibility of extension and/or conversion to FTE.

Roles and Responsibilities of a Senior Associate, Quality Systems:

  • Assist in gathering user requirements and building out Veeva Quality Systems.
  • Author Work Instructions for Quality System processes for eQMS and eDMS and verify for accuracy.
  • Assist in training the user community of these processes and hold office hours to provide individual assistance as needed.
  • Assist in gathering feedback from user community and execute on plans to address continuous improvement opportunities.
  • Assist in future rollouts of electronic Quality Systems improvements and/or implementation of additional modules.
  • Review and approve validation deliverables as part of continuous improvement and/or rollouts of additional modules.
  • Perform other duties as assigned.

Experience, Education and Specialized Knowledge and Skills of a Senior Associate, Quality Systems:

Must thrive working in a fast-paced, innovative environment while remaining flexible, proactive, resourceful, and efficient. Must have excellent interpersonal skills, the ability to develop important relationships with key stakeholders, good conflict management and negotiation skills, and the ability to identify issues and raise to key stakeholders in order to develop relevant and realistic plans, programs, and recommendations. Must have a demonstrated ability to translate strategy into action, excellent analytical skills, and an ability to communicate complex issues in a simple way and to orchestrate plans to resolve issues and mitigate risks.

Basic Qualifications

  • Associate’s degree.
  • 3+ years of applicable biopharmaceutical/pharmaceutical experience.
  • 1+ year of previous experience as a Veeva Vault business administrator or superuser.

Preferred Qualifications

  • Bachelor’s degree.
  • Strong team player with a customer service approach that is solution-oriented.
  • Outstanding communication skills (interpersonal, verbal, and written) and collaboration skills.
  • Attention to detail and ability to work individually and within a multi-disciplinary team.
  • Experience in utilizing multiple Veeva Vaults.
  • Experience authoring, revising, reviewing, and approving Quality System SOPs and/or Work Instructions.
  • Experience reviewing and approving User Requirements Specifications, User Acceptance Testing, and/or Requirement Trace Matrices.
  • Embrace our Core Values: Put People First, Improve Lives, Cultivate Curiosity, Do Right, and Forge New Pathways.
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As with other larger employers and customer-facing organizations, Lenox Executive Search is carefully monitoring the situation regarding Coronavirus (COVID-19), with a particular focus on public health guidance offered by the CDC and state officials.  We are reaching out to make you aware of our activities and preparations in light of the spread of the Coronavirus (COVID-19). Our number one priority is the safety of our employees, clients and the broader community. Given the current unpredictable nature of the spread of COVID-19, and in an abundance of caution, Lenox Executive Search has implemented the following practices immediately:
  • We have increased our overnight cleaning activities to ensure frequently touched areas are being disinfected and sanitized.
  • We have implemented social distancing techniques to minimize the typical face-to-face- contact by utilizing teleconference calls and flexible workspaces.  We have suspended non-essential business travel for our employees and have asked that inter-company meetings be conducted via teleconference. In addition, we kindly ask all of our customers to help us maintain a handshake-free zone at all Lenox Executive Search locations.
  • We have asked employers who feel ill to stay home.
  • We have convened a team of senior leaders who meet daily to discuss the situation and stand ready to take additional steps, if necessary.
  • We have measures in place to ensure our operations can effectively continue so that we can provide our clients uninterrupted service.  Lenox Executive Search already had robust and detailed business continuity plans in place.
– The Lenox Executive Search Team