Senior Business Manager, Operational Excellence (v639)

Lenox Executive Search is seeking Senior Business Manager, Operational Excellence for a CONTRACT role with one of our global pharmaceutical clients. This is a one-year CONTRACT with the possibility of extension.

KEY RESPONSIBILITIES of a Senior Business Manager, Operational Excellence:

· Use defined methodologies (e.g. RCA, Lean/Six Sigma, process mapping, analytics & overall application of DMAIC project framework) to identify and lead teams through strategic process improvement projects.

· Develop project charters, scope, and project plans. Deliver projects on time and within budget, employing strong project management skills.

· Provide program management on a portfolio of Op Ex projects.

· Develop & implement metrics to measure diverse aspects of business operations; leverage business analytics tools to compile reports and dashboards for effective communication of key trends and progress to all levels of the organization.

· Act as a change sponsor to ensure successful implementation of new processes, procedures, systems, etc.

· Lead by example to promote an inclusive, motivating work environment that encourages participation, creativity, learning, and accountability.

· Help build a performance management and continuous improvement culture within the department and project stakeholders.

· Provide updates, reports, and presentations to management, as necessary.

GENERAL RESPONSIBILITIES of a Senior Business Manager, Operational Excellence:

· Be an integral part of growing the Operational Excellence Team and contribute to the team’s scope and direction. Assist with implementation of the Operational Excellence Road Map to transform CMSC to a LEAN organization.

· Self-starter; able to identify opportunities and drive improvements to documentation, procedures, and processes that will enhance efficiency and ensure best practices are implemented.

· Stellar interpersonal, communication and written skills with the ability to work in a dynamic team environment, manage priorities, and maintain timelines for multiple projects.

· Steward the Continuous Improvement portfolio for Operational Excellence and provide Subject Matter Expert support to project leads to help advance their initiatives.

· Strong analytical, problem-solving and operational execution skills with a high degree of attention to detail and process

· Proven ability to manage multiple complicated continuous improvement projects with strong, demonstrable results (including change management and communication plans).

· Ability to navigate and be successful in a fast-paced, highly matrixed work environment

· Advanced knowledge of principles and practice of GMP’s and associated CMC regulatory considerations in a pharmaceutical environment

PREFERRED EDUCATION and EXPERIENCE of a Senior Business Manager, Operational Excellence:

· B.S. in an engineering, scientific or allied health field (or equivalent degree) and 7 or more years of relevant work experience in the Biotech or Pharmaceutical Industry, or relevant comparable background. (Masters Preferred)

· Lean and/or Six Sigma training preferred (Green Belt)

· Strong project and portfolio management skills (PMP preferred)

· Must demonstrate critical thinking and problem-solving skills

· Intermediate skills with data analytics and visualization tools, such as Power BI and Tableau